Privacy Policy

Effective Date: Dec 28^th, 2024

Tees Valley Online ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and UK laws.

1. Information We Collect

• Account Information: Name, email address, phone number, and business details when you register.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, and pages visited.
• Communications: Records of correspondence via email ([email protected]) or other contact methods.

2. How We Use Your Information

• Provide and maintain our services.
• Communicate with you about your account and updates.
• Improve our platform based on user behavior.
• Ensure compliance with applicable laws and regulations.

3. Legal Basis for Processing

• Consent: When you provide explicit consent for specific uses.
• Contractual Obligation: To fulfill our commitments to you.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interest: For improving services and ensuring security.

4. Sharing Your Information

• Service Providers: Third-party vendors who assist in service delivery.
• Legal Authorities: If required by law or to protect our legal rights.

5. Data Retention

We retain your personal data as long as necessary to provide our services or comply with legal obligations. Upon request, we will delete your data in line with applicable laws.

6. Your Rights

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights, contact us at [email protected].

7. Security Measures

We implement robust security measures to protect your data, including encryption and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.